Proactive IT Support around the clock for UK businesses
One flat fee per month for all your IT support requirements; that’s what we set out to achieve with Littlefish Support+. It doesn’t matter how many times you need us onsite or offsite you pay the same. Peace of mind for your business knowing that all your IT issues are being handling by a qualified team on a fixed monthly cost.
This service is open to all business sizes, whether you're the Director not having the time to be the designated IT person on top of everything else, through to large enterprise businesses needing to outsource skill sets.
Proactive monitoring is standard with Littlefish Support+, reducing the break fix levels by up to 60%. We focus on user education and ensure training and ability is kept in line with management policies.
Every workstation and server is under constant 24 hour monitoring for fault or potential flash points.
“It’s a little scary when they call to say “this was broken, but we've fixed it”, and you haven't even noticed.” Sandra B – Manufacturing Business.
Managed Costs
Cash is king. No matter what size your business is managing cash flow is still number one on every CEO’s list. Business running costs have always had an unknown element. Littlefish Support+ fixes those concerns; a flat fee each month and we look after it all.
“IT Support invoices from our previous company fluctuated dramatically. It was impossible to manage the cash flow implications of this. We even considered hiring our own staff to level out the costs before we talked to Littlefish. Support+ works for us. The IT is well managed and so is the cash flow.” Amanda C – Large Shop Fitters
Why?
Good IT support is about taking the stress out of a business. Our proactive approach will find issues before they become a break fix issue, giving you time to plan and manage a situation.
Our support is broken down into 2 services Littlefish Support and Littlefish Support+. Littlefish Support offers flexibility for clients to use engineer hours as required, on a pay as you go basis or block booking. Littlefish Support+ is an all inclusive service with one monthly fee. This allows you to forget about IT support costs and concentrate on your business growth.
We have built a simple cost calculator to show the difference in service costs. Try our online pricing calculator and see how much we can save you.
