IT Support was used by the team of IT engineers from VoIP provider Vox Communications in order to offer to its customers a new IT product, Ojo Vision Digital Video Phone, and IT service. Mark Richards, CIO of Pervasip, which owns Vox Communications, said that "Based on the growing consumer and business demand, bringing the Ojo Vision to our customers this year was very important to us. We have seen many video products over the years, and until now, none came up to our rigorous testing standards of quality." He said the device works out of the box "from the moment it is powered on."