IT Support was used by the team of IT engineers from the IT company behind Ubuntu in order to launch the beta of the IT service, 11.04 - Natty Narwhal. Canonical's Ubuntu release manager Kate Stewart said that The Unity launcher has many new features, including drag and drop re-ordering of launcher icons, full keyboard navigation support, launcher activation through keyboard shortcuts, right-click context menu quick-list and switching between running applications." The default office suite is now LibreOffice which replaced OpenOffice. IT engineers are already working on 11.10.
