IT Support News
Tech Jobs May Increase Despite Economic Trends
The outlook for IT support jobs in 2009 may not be as bad as some observers suggest. While some indicators and surveys are showing some declines in tech jobs... More »
Twitter Phishing Scam May Be Spreading
There's a scam spreading through Twitter. Direct messages (DMs) are showing up in Twitter accounts with appealing come-ons to visit a site on blogspot.com. The text... More »
Verbatim Unveils Quad-Interface Desktop Hard Drives
Hardware manufacturer Verbatim Americas on Friday launched two external, quad-interface desktop hard-disk drives. The drives, one 500 GB and the other 1 TB, offer Mac... More »
Pioneer Of Cyberspace Honoured
A professor who invented a forerunner of the world wide web has been made a dame in the New Year Honours. Wendy Hall created the "open hypermedia system" Microcosm wi... More »
Alaska Air Taps Oracle To Build Customer Loyalty
The poor economy and high fuel costs created a difficult year for airlines, and Alaska Airlines was no exception. The airline, which primarily serves the West Coast, had to drop... More »
Home Networking: Next Big Thing For Consumer Devices
Consumer electronics purchases will get a new push in the coming months from increased consumer demand for networking among imaging and mobile devices, accordi... More »
CSC Acquires Bulgarian Firm
CSC, a provider in technology-enabled solutions, today announced that it has acquired the Object Builder Software (OBS), a Bulgarian information technology IT services firm.&... More »
Raid Store Introduces Green Feature
Seeing as green in the latest trend to hit IT support companies, Raid Store has also decided to capitalize on the opportunity. Speaking about their latest green i... More »
Lost World Discovered On Google Earth
Eagle-eyed conservationists from Kew Garden have found what is been called a Lost World, and it's all down to Google Earth IT support. When perusing an area of Mozambi... More »
MySpace Brings Streaming Video To Your Phone
Working with longtime partner RipCode, MySpace's beta mobile video initiative uses RipCode's real-time technology, On-Demand Video Transcoding. The technology enables My... More »
Roku To Stream HD Movies From Netflix On Standard Broadband
Roku, maker of the player that lets Netflix subscribers stream online movies to a digital TV, said Monday it has upgraded the hardware to IT support high-defin... More »
Apple Confirms Glitch In Updating Leopard
Apple confirmed a glitch that prevents some users from updating their Mac OS X Leopard machines using the built-in software update mechanism. According to a t... More »
ISPs Still Overcharging Broadband Users
Research from price comparison site Moneysupermarket.com shows that 27 per cent of broadband users are still being hit with unexpected charges. The findings... More »
Palestine Promoted As Outsourcing Destination
UK trade body Intellect held an event on Tuesday at Yahoo's London offices to discuss how companies can be encouraged to offshore their IT services to Palestine. The ... More »
Vodafone Offers USB Modem
Vodafone has introduced a USB modem on a pay-as-you-go tariff, enabling users to stay connected with a laptop without having to sign up for a monthly IT Support contract... More »
Credit Crunch 'Good News' For Content Management Buyers
The current financial climate is likely to have a profound impact on the content management industry next year, prompting consolidation and placing buyers in a stronger position t... More »
NetApp Discontinues SMOS Line
Storage and data management company NetApp has announced plans to discontine its SnapMirror for Open Systems, SMOS, data replication and recovery product line. It said other versi... More »
Facebook Tops UK's Google Searches For 2008
Google has unveiled the UK's most searched for terms – with social network site Facebook taking the number one slot, ahead of 'BBC', 'YouTube', 'eBay', 'games' a... More »
How To Avoid IT Price Rises And Renegotiate Microsoft Licenses
IT Support managers are being urged to renegotiate product and service costs with major suppliers for next year to beat an imminent local price rise of between five to 20 per... More »
Fake Sony PSP, Nintendo DS Flood UK
Counterfeit gaming consoles are flooding the UK in response to Christmas demand, according to customs officials. The fake consoles pose a variety of dangers to UK gamers, i... More »
IT Vendors Follow Automakers With Zero Percent Financing
If you're big buyer of technology, Hewlett-Packard has a deal for you: zero percent financing for up to 36 months on leases of many of its core business software ... More »
IT Admins Need To Power Down PCs
A report by analyst firm Forrester has concluded that IT support managers must manage PCs differently if they are to cut power usage and hit green targets. According to thinktank&... More »
Fujitsu Services Chief Executive Steps Down
The UK chief executive at Fujitsu Services, David Courtley, has resigned after four-and-a-half years at the IT support and communications group with immediate effect. Co... More »
IT Workers Could Be Spared In The Recession
Corporate IT support departments could be spared from the job cuts that will hit other business operations, according to one analyst. Joe Pucciarelli, technical financing programm... More »
Compuware Updates IT Management Tool
IT management software vendor Compuware today launched the latest version of its flagship IT portfolio management tool, designed to help IT Support departments respo... More »
Eight Bulletins Wrap Up Microsoft's Security Year
Microsoft is preparing to release the December edition of its monthly security release. The final Patch Tuesday of 2008 is set to contain eight security bulletins addressing flaws ... More »
Laplink Unveils PCmover For The Enterprise
Laplink is readying an enterprise version of its PCmover tool for migrating users to Windows Vista. The company is also preparing a remote access tool that will enable users to acc... More »
Gartner Advises Against Extended IT Warranties
Gartner has advised IT support departments not to invest in extended warranties when buying equipment in an effort to reduce business costs and show quick savings. Analysts Jack ... More »
Government Offers 30m To Fund Tech Firms' Growth
The government has offered £30m to help small technology firms to grow their business. The fund, announced yesterday by business secretary Peter Mandelson, will look to inves... More »
Hitachi And Intel Join Forces On SSDs
Intel and Hitachi have announced plans to jointly develop enterprise level solid state drives (SSDs) aimed at servers, storage systems and workstations. The pair will create a ne... More »
IT Staff Ethics Slip As Recession Bites
Half of IT employees would use their access rights at work to hunt for information that could prove useful if they were fired from the company, a survey by security vendor Cyber-Ar... More »
End Of The Road For 'Rip And Replace' IT
The wasteful 'rip and replace' culture adopted by many IT support departments will be wiped out in 2009 as businesses focus on making better use of the systems they already have, a... More »
European Data Sharing System To Help Police Track Weapons
European law enforcement groups are setting up a data sharing system to improve the identification and tracking of organised criminals and weapons. The Odyssey system will allow s... More »
Surfers Getting Better At Online Protection
Internet users are getting better at protecting themselves, but are still not doing enough to keep PCs and identities secure when surfing, according to the fourth annual UK Interne... More »
UK Leading Worldwide Digital TV Race
The UK is streets ahead of the rest of the world in terms of digital television take-up, at the moment, 86% of UK homes have digital television, some 16% ahead of its nearest rival... More »
Women Ditching UK IT Jobs Hit High, BCS Says
According to the British Computer Society (BCS), about 37,000 women working in the IT industry left their jobs from 2001 to 2007. In 2001, IT women accounted to 229,440, which ... More »
Majority of Data Security Risks Are Internal, Survey Says
A data leakage research contracted by Cisco revealed that most business IT managers consider their employees as a far greater threat to company data security. The survey was pa... More »
Insolvencies in Auto Industry Could Affect IT Workers
A wave of unemployment among IT workers in the auto industry could be the most likely scenario should automakers continue to run out of cash. According to the data from the Cen... More »
IT Administrator Pleads Guilty To Hacking and Stealing
A former network administrator faces 12 years in jail for hacking, ID theft, burglary, among other charges. Andrew Madrid pleaded guilty to all accusations and admitted he used hi... More »
Lehman Brothers Charged Over Mass Retrenchment
Several weeks after declaring bankruptcy, Lehman Brothers is now facing charges for mass lay offs of IT support staff without prior notice. A software developer, Miron B... More »
Research Features Scarcity of IT Skills
A recent study from City & Guilds revealed that UK companies waste 13 million work hours a week due to IT incompetency. The research also concluded that around 5.3 million ... More »
Nationwide To Trim Down Server Count
Nationwide Mutual Insurance is looking to cut the number of x86 servers by half to save hardware costs. The company has currently 5,000 machines and it aims to reduce it to ... More »
Government IT Budget To Plunge
Based on a survey participated by 162 local and state CIOs, around 38 percent of US city and local governments will reduce their IT spending over the next two years. The survey... More »
IT Staff Drought Becomes a Global Problem, RSA Says
According to Art Coviello, president of EMC's security division, RSA, the scarcity of IT security experts is becoming a woldwide snag. RSA is pushing governments throughout the wo... More »
Microsoft Forewarns of Recession Email Scams
According to Microsoft executive Tim Cranton, internet crooks may take advantage of the recent worldwide economic condition through sending bogus emails offering mortgages, loans,... More »
JPMorgan Trims IT Contractor Wages
Consequent to the worldwide financial downturn, JPMorgan has opted to decrease wages of its IT contractors by 15 percent starting November 1. JPMorgan is among the scores of ba... More »
IT Staff Urged to Undergo Survival Training
Recruitment experts suggested that IT experts need to manage their own development and training to live through the recent economic crisis. The continuing recession will most p... More »
Assurance in IT Spending Plans Takes Another Blow
According to a survey, IT decision makers have scrambled back their staffing and spending expectations in the forthcoming months due to a continuing economic downturn. The survey,... More »
Google Employed by Hackers to Target Apps
Hackers are using search engines as a way to aim at web applications that contain classified data. Database and application security company Imperva unveiled a method to carry ... More »
IT Freelancers Prefer Stability Over Pay
A new study has revealed that IT freelancers take more preference on job stability rather than a handsome pay. Giant Group conducted a survey wherein 20 percent were foun... More »
Spammers Strike Again, Employ Legit Email Servers
According to Cyberoam, a division of Elitecore Technologies, spammers have devised a new way to get around the filtering systems. They are now able to send spam messages claiming ... More »
IT To Play a Key Role in Olympics 2012
IT will play a highly quintessential role in the London Olympic Games in 2012. Organizers have plans to make use of novel media technologies like Web 2.0, internet protocol tel... More »
Need for High-Tech Talent Stays High
The world may be experiencing a massive financial crisis causing everyone to panic, but IT pros with high-tech talents should worry the least. According to a research from R... More »
Economic Crisis Pressures IT Pros
With the recent worlwide economic downturn, IT professionals are compelled to take more workload than the usual which often causes extreme stress, according to a research from Rob... More »
IT Workers Prepare To Be Free Agents
With the recent lay-offs brought by the worldwide economic downturn, IT professionals are gearing towards the possibility of working as free agents. Demand for free agents is curr... More »
Hackers Bait Users With Phony Airline Tickets
Cybercriminals have found a new way to create another mayhem across the web as they prey on users using fake airline tickets. TrendLabs researchers have identified spammed emai... More »
IT Job Vacancies Dry Up in London
The credit crunch is continually wreaking havoc in the IT industry as the number of available IT jobs dwindles in London, as well as in the South East. Job vacancies have dr... More »
Credit Crunch Affects IT Suppliers
The ongoing credit crunch has taken its toll on IT suppliers. According to a survey conducted by business rescue firm Begbies Traynor, more and more IT companies are starting to f... More »
Greenpeace Admires Apple's Green IT Promotion
Greenpeace has expressed admiration over Apple's effort to promote environmental technology. The organization applauds Apple's move to lessen toxic materials in its computers and ... More »
Merrill Lynch Merger to Cost Thousands of IT Jobs
Bank of America's takeover of Merrill Lynch will lead to the retrenchment of thousands of IT support staff as well as employees from the operations and finance divisions of both b... More »
Women in IT Focus on Career Over Family
A study participated by 1,795 male and female IT support staff, concluded that more and more women in the IT industry have opted to delay motherhood to advance their careers in a ... More »
IBM and HP Spearhead Green IT
In a survey conducted by Gartner analyst Simon Mingay, IBM topped the companies who are widely promoting green IT. HP also came high on the list, with good general performanc... More »
IT Faces Lengthy Financial Downturn, Forrester Research Says
Forrester Researach cautioned technology vendor clients that IT expenditure could be slated for a "long and deep recession". This denotes numerous quarters of IT purchas... More »
IT Graduates Dearth Affects Public Services
According to the speakers at a British Computer Society debate, the scarcity of IT graduates is showing negative effects on the delivery of public services. The public sector coul... More »
Green IT Tops Company Priority List
A survey of businessess at Storage Expo 2008 reveals that Green IT is still the first priority of most business organizations. About 70 percent of those who participated in the su... More »
Over 5,000 eBay User Info Discovered on the Internet
A huge list of eBay login information has been discovered by security researcher Chris Boyd on the web. The details were saved to a Google cache. Boyd, director of malware rese... More »
IT Professionals To Do Well Amidst Economic Setbacks
Experts say IT professionals are still facing a bright future despite the worldwide economy slow. Though many companies are now facing financial problems and cutting down... More »
Employees Skirt IT Security to 'Get Job Done'
An RSA Insider Threat report concluded that majority of employees thwart IT security policies just to get their tasks done. Of the 417 respondents, 53 percent felt they need to... More »
Telecommuting Aids Business Growth, Study Says
According to a study facilitated by CompTIA, concluded that business organizations who allow their employees to work online at home gain from productivity improvements, lower oper... More »
Pilfered Data Prices Take a Big Plunge
An investigation facilitated by the Sydney Morning Herald concluded that the cost of stolen credit and debit card data has abated to US$1.50. Furthermore, the probe found ou... More »
Cisco Warns Against Collaboration
A study contracted by multinational corporation Cisco says that various behavioral risks taken by employees in widely distributed and isolated locations can result to loss of corp... More »
IT Security Fears Repressing Business Advancement
According to IDC, fears for IT security have been curbing modernization of businesseses at 80% of firms throughout the world. The research company surveyed 200 top business exe... More »
Barclays Employs 1,500 IT Workers in Singapore, Cuts 2,000 Jobs in UK
In an effort to reduce operational costs, Barclays has hired 1,500 IT workers in Singapore, while axing 2,000 in the UK. Barclays is a major global financial services provider ... More »
IT Industry May Save US Economy
The US economy has been in a slump for the past couple of months and there are only few sectors who might be able to pull it up. One of which is the IT industry. Information te... More »
New PDF Attacks on the Rise
The US Computer Emergency Response Team (US-Cert) and Secure Computing has warned users of a new set of tools for exploited PDF flaws. The toolkits are deemed critical due to t... More »
Dell Foresees the End of IT Consultants
IT consultants have been instrumental in putting information technology to good use and helping businesses achieve their objectives through delivering reliable IT support. They ha... More »
Airline E-ticket Scam Emerges
Researchers are alerting users of a budding malware campaign disguised as airline e-ticket information. The spam messages contain a .ZIP attachment purported to be e-ticket inf... More »
2012 Olympics Organizers Pick IT Chief
A former Co-operative Financial Services executive was named the chief information officer for the 2012 London Olymics. Organizers have chosen Gerry Pennel after a massive search ... More »
Phony Antivirus Attacks Skyrocket
A new flare-up of bogus antivirus campaigns are now blighting most computer systems. A security application masked as legit antivirus tools are deceiving users through false... More »
Immigration Changes to Cause IT Skills Shortage
The government's move to tighten immigration requirements for IT workers seeking jobs in the UK is speculated to create a negative impact on IT skills and offshoring. Expert... More »
Experts in Virtualization in High Demand
IT pros who have extensive knowledge in virtualization are in high demand nowadays. Among other IT skills, virtualization is twice as valuable based on the salary cap. Companie... More »
Cybercrime Dreaded by Corporates
According to a survey of about 1,400 IT support guys, data theft on the web has grown rampant and even made its way to the corporate agenda. This generated mounting worries about ... More »
IT Ruled Out from Shortage List
UK employers planning to hire IT support team overseas will have a much harder time passing the new points-based migration system than employers with “shortage jobs” o... More »
Spammers Target BitTorrent Users
Millions of emails have been sent to BitTorrent users claiming to be from MediaDefender. The spams inform the recipients that their illegal filesharing is being monitored and they... More »
Database Managers Get the Highest Pay
According to the US Bureau of Labor Statistics, data managers in the US mostly get the fat check as compared to other IT support groups. Computer scientists and database admins ar... More »
Data Security Takes 10% of IT Operating Budgets
Forrester Research analysts say companies spend 10 percent of their operating budgets on protecting their system from data breaches. With the rising number of cyber attacks, it's ... More »
Woman Arrested for Holding Tech Support Hostage
Carol Sinclair, a Canadian actress and playwright, has been charged with holding an IT support member hostage after losing her internet connection. The woman was disappointed at h... More »
Security, IT Pros' Biggest Concern
According to the recent poll conducted by CompTIA (Computing Technology Industry Association), IT managers and directors are extremely concerned about their network data security ... More »
UK's Internet Obsession Skyrockets
A YouGov study has bared that UK's addiction to the internet is relentlessly growing. The survey showed how internet users in Britain are severely hooked in the web. About 4... More »
IT Administrators Affirm They Would Filch Data
A survey participated by 300 IT administrators concluded that 88% would steal classified company information should their employment be terminated. More than a third of thes... More »
IT Outsourcing: A Big No for Some Companies
In today's staggering worldwide economy, many companies have resorted to IT outsourcing hoping to cut their expenses down to half. However, there are still some firms who never co... More »
AT&T Launches ConnecTech
AT&T has decided to form its own Geek Squad, named ConnecTech, to further promote customer satisfaction. ConnecTech is an in-home support team that deals with setup and repair... More »
Microsoft Eliminates Licensing Restrictions
Microsoft confirmed its move to lift a licensing restriction that foils customers from moving virtualized applications to a different server more than once every 90 days. S... More »
Teens' Interest in IT Declining
UK is currently experiencing a tech skills crisis presumably because of the losing interest of teens in IT. Surveys show that the number of candidates taking IT-related cours... More »
Verizon Wireless Tops Customer Service Ranking
Verizon has deposed T-Mobile from the top spot on the customer service ranking of U.S. mobile operators. J.D Power recently released a survey showing Verizon’s leap to the n... More »
IT Directors Consider Staffing Increase
Despite the current economic setback, half of IT directors have decided to increase their manpower over the next 12 months. The research conducted by Rethink Recruitment showed tha... More »
Insourcing More Favored in IT Support Services
A recent survey sponsored by Financial Objects and Microsoft revealed that insourcing is much more opted by private clients to maintain service quality rather than outsourcin... More »
Enterprise Dedicated Server with full IT Support
NEW 1U HP Server with Windows 2003 Standard, Dedicated Server Rental and Collocation DEDICATED TIER 1 HOSTING IN THE UK *UNBEATABLE SPEC* ONLY £79.00 P... More »
Littlefish add new menu system to website
Littlefish IT Support has added a new menu system to their website, the new easier to use menu system will allow users to get to relevant pages quickly. All the new menu system is... More »
Poor IT Strains Outsourcing Company Workers
According to a research done by YouGov, most contact center employees find low standard IT more stessful than customer complaints. It appears in the research that 48% of these empl... More »
Watch Out for Antivirus 2008/2009!
Have you recently received a pop-up message saying that your computer is infected with a virus and asks you to download a program (called Antivirus XP 2008 or 2009) in order to sca... More »
Thinking of selling your business?
We have noticed a considerable number of visitors are our competitors so we thought we would talk to you. At Littlefish we are always on the lookout for new suitable businesses... More »
Summer sizzling mad offer from Littlefish IT Support!
It’s been so hot in the office, some people might think that we’ve let the heat send us a little crazy, however we’ve created an offer to end all offers! Subject... More »
Stay Up-To-Date with the Littlefish News Feed
Today we have launched our latest feature - the Littlefish RSS news feed. Now you can subscribe to the latest IT support news from within your favourite news reader software. Simpl... More »
Littlefish's 1st line support desk sets new record
Littlefish's 1st line IT Support desk makes it 99% resolve in less than 1 hour. "Considering we have been shorted staffed this month and we had a higher number of tickets tha... More »
Enterprise Business Turns to Outsourced IT Support
The internal IT Support desk has been there since the first BBC MICRO hit our desk with a thump, programs like the IT crowd epitomise the internal IT support team. Slowly but sure... More »
Skills gap to be saved by IT support program
We are wedded to the computer, all day sending emails browsing the net it’s just what we do every day without a second thought. Today’s youth is the same utterly at on... More »
