Littlefish Support

Get IT support when you need it, not just in standard office hours. Our teams are operating round the clock to fully support your business.

Your business monitored and maintained every minute of the day. Our proactive technical support teams are keeping your business running and beating the break fix mentality.

Using our unique software, you can connect to a live qualified support engineer instantly, no telephone queues or emails. They can chat to you and take control of your screen all within seconds of the request. We will start working on your problem guaranteed within 15 minutes.

We charge for each server and workstation but all standard network equipment is included under this cover at no extra cost. This includes switches, routers, access points and printers.

Preferred onsite support rates of £60 per hour (£90 outside 8am-6pm), guaranteed qualified engineers anywhere in the UK within 4 business hours.

You can cover all your staff no matter where in the world they are, fully inclusive unlimited 24/7 remote support.

It does not get any simpler, £9 per workstation per month, £45 per server (OS instance of) per month. Simple effective pricing right across all business tiers.

We have a huge technical and engineering team covering all major technologies and methodologies, such as Microsoft, Cisco, VMware, IBM, Linux, SQL and Blackberry. We can save you thousands in consultancy by tapping into our team.

Login to your account online to view all open and closed support issues. View the status of all current tickets; see your live network monitoring alerts and status. Add your own notes and attachments, talk live to engineers, add more users and servers. See all your assets and network topology online.

Full SLA (Service Level Agreements) reporting see our service to you any time, detailed network reports and guides on how to improve and protect your business. See all closed tickets and which of your assets are failing.