Emergency IT Support Cover

Emergency IT Support Cover

Littlefish IT Support offers premium Emergency IT Support Coverage.  Some IT support provides limits the extent of Emergency Coverage after a certain hour. However, we know that all UK businesses at some point or another experience unforeseen incidents.

• Do you have to print a proposal for an important meeting in the next 30 minutes and your printer will not print?
• Do you need to email a document to your office abroad and are experiencing email problems?
• Are you experiencing Microsoft Server Problems?
• Do you have highly sensitive data that’s been exposed to a Virus Outbreak?
• Has your Cisco Router failed?
• Is your network down?
• Did your hardware get damaged somehow?

Or your problem may be completely IT unrelated such as water damage from a flood, a fire, electrical problems, etc. Any disaster can strike at anytime. At Littlefish IT Support Emergency IT Coverage no crisis is deemed as trivial or prioritized according to the scope of the crisis. We understand that any problem that interrupts your business’s operation is an emergency and is a serious matter that should be addressed and solved in a quick and painless manner.

Our Emergency Support Coverage extends to all our IT Support Services 24 hours a day, 7 days a week. Not only do we offer extensive Emergency Coverage whenever you need it, you will be surprised at our response time. Our SLA target is 60 seconds or less. When you call, you can be confident your call will be answered in a timely fashion and that you will speak with a senior level Helpdesk professional and/ or engineer that can quickly perform an in-depth analysis to find a solution to get your business back up and running as soon as possible.

Call us now and speak with our Helpdesk. With 20 Littlefish IT Support offices though out the UK region in cities such as London, Edinburgh, Newcastle, Leeds, Manchester, Nottingham, Leicester, Birmingham, Northampton, Cambridge, Luton, Oxford, Swansea, Bristol, Basingstoke, Guildford, Dartford and Slough we are close to your organisation and ready to serve you. So, if your emergency calls for an onsite visit by one of our highly qualified engineers, we’ll get one out to you right away.

To take preventative measures, Littlefish IT Support also offers Remote Monitoring so we can catch potential disasters before they happen.