UK Online Buyers Ignorant of Online Rights

UK Online Buyers Ignorant of Online Rights

IT connectivity users that pay for this IT service so that they could surf the Internet and buy IT products and services are not aware of their consumer rights. The biggest online shoppers from Europe are the Britons, but according to a government survey, they don't even know what their rights as consumers are. Shoppers from the UK spent 38 billion pounds only in 2009, which makes them the biggest shoppers in Europe.

The Department for Business, Innovation and Skills (BIS) said that "To cancel your order, you must tell the seller in writing – by letter, fax or email. If sending a letter, send the letter by registered post, so you can prove that you sent it and track its progress. If you have already paid for the goods or services, the seller must refund your money as soon as possible and within 30 days of you cancelling the agreement." The thing is that 77 percent of the people surveyed don't have any clue about the differences between buying products online or in shops.