Lords Leave out Helping Broadband Users

Lords Leave out Helping Broadband Users

Today was the final day the House of Lords could have helped consumers of IT services such as IT connectivity by discussing an amendment recently added to the Digital Economy Bill. If the amendment would have been approve, broadband users could have had one place where to solve their broadband problems, without having to go to IT company BT or their IT services provider. But it wasn't approved.

This certain amendment was tabled by Lord Erroll and it meant that Ofcom should have find a way to solve complaints made by customers, but it was ruled out without even talking about it. This means that clients would have to talk with BT and their IT service provider and if they end up in a dispute with the ISP, then they would have to wait eight-weeks for the Ofcom to approve a "dispute resolution scheme." When talking about the amendment about blocking websites with copyrighted material, there was decided that "any person aggrieved may apply to the court on notice to the copyright owner and service provider to require the service provider to remove or vary the nature of the block".